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Most wireless apps miss the mark
Even the best mobile applications today don't take full advantage of the wireless network.
By Iain Gillott
Many companies and individuals have described a future for mobile content as it relates to the desktop-based Internet. Coupled with the development of mobile devices (i.e. bigger brighter screens, faster processors, increased memory and infinite battery life) the Web-centric protagonists simply extend the best applications and content to the mobile device.
An example can be seen in the recent concepts that have emerged for games based on Apple's iPhone. The games make use of the iPhone's Mac OS and its processor to simply extend Mac games to the mobile device - the user interface and movement sensor are incorporated into the game's controls.
Other example is music. Music is commonly available on mobile phones and a range of OEMs allow for both side-loading and downloading of music to the device. Some operators offer streaming music and, obviously, video.
This is easy to do but really misses the value of mobility. The Web-centists are just taking Internet content and applications and shrinking them to fit a smaller mobile device. In essence, the content is just moving from one platform to another, without taking advantage of the mobile aspects of the wireless network.
Wireless networks today offer more than simple connectivity. Aside from the location services (based around GPS or cell site triangulation), the network also detects presence for both device and application (for example, a network server knows when you start an IM application on your handset). Through a contact or buddy list, the network knows when your friends are ‘on' network.
Payment and purchase history also are easy to find, as well as communication behavior. For example, the network knows when a subscriber usually makes calls or sends text messages. I make the majority of my calls when I'm in Austin between 8 a.m. and 5 p.m. But when traveling, I tend to call later into the evening and earlier in the morning. My kids never call or text (OK, they rarely call but always seem to need to text) during school hours.
The network also knows all about the device I am using including the screen size, the type of keyboard, the processor, memory, speed of the data connection, and battery life. For those people who will argue that open network access will remove this level of knowledge from the network, remember that each device will be certified for the network and will carry an IMEI or its equivalent.
Since the network, and therefore the application and content provider, know a greater level of detail about the subscriber and their device, this information can be layered into the content itself. For example:
- A college kid may be introduced through social networking to other students in the same vicinity with a similar taste in music or games. Imagine all of the Britney Spears fans at a university student union ‘meeting.' OK, bad example - Brit's remaining fans could probably meet in a phone booth.
- Advertising inserted into mobile games can change to match the user's location. For example, if the subscriber is playing a game on their mobile in the airport, the ads embedded in the game would be for the food court, book shop or maybe a competing airline.
- Multi-player gaming could also make far better use of location, presence and social networking to enable more interaction between players. For example, the equivalent of Paint Ball could be played on mobile devices in a building - the phones are the guns and the building's layout would show on the screen together with the location of the other players. Obviously, this would require accurate location determination through a building and a way to introduce everyone but it could be a fun way to pass the inevitable airport delays. Imagine playing Virtual Paint Ball at Terminal D in Dallas Fort Worth Airport with a group of complete strangers you met through LinkedIn.
- User-generated content can easily be uploaded from a mobile device to the Web. But what if you could shoot a video and then publish to group of like-minded users through the operator? Compensation based on viewers could be in the form of micropayments or credits to your mobile account. Web cams are limited to a single location - mobile cams would allow people to publish their entire mobile lives.
Maybe some of these ideas are a little far out but you get the idea. Creatively mixing the best attributes of mobile with the computing power of a mobile device will, in the next few years, result in a whole new generation of mobile content.
Iain Gillott is the founder of iGR Research, a market strategy consultancy focused on the wireless and mobile communications industry.
Comments
you mention britney to attract people to your site. How many albums has she sold in the past year, and singles, MILLIONS. Thats how many fans she has. Millions. Why dont you check out the album and then decide?
Anonymous,
Actually, I mentioned Britney as she is the biggest joke I could think of :) Obviously she has millions of fans and has been successful, and I have heard some of her stuff (I have kids, we have iTunes...). Thankfully, my kids have outgrown her.
All down to personal taste of course. So do not take offense.
Iain.
You got it right, absolutely. It's the same phenomenon that we have seen in the early days of SaaS (Software as a Service) whereby most enterprise apps are "ported" onto a hosting premise and are not written for hosted service. For mobile devices, I might add that not only the current set of apps are not taking advantages of the intelligence of the wireless networks, they are not even taking advantages of the voice / live communications capabilities of the devices themselves. Now, that's will be cool if I can combine my online with the rest of my daily work.
Phong
This is why we have two experts on mobile context, design researcher Liselott Brunnberg and mobile developer C. Enrique Ortiz, at our Design For Mobile conference later this year. We think this is important stuff.
You do know you are talking about an industry that waited for kids to make SMS (texting) successful..........the same folks who built walled gardens, WAP (once called Where Are the Phone and later Where Are the People) and then paid ridiculous amounts of money for 3G spectrum.
Bottom line is that smart devices and smart servers are relegating mobile carriers to wireless digital plumbers.........and I'm not convinced that "we are the most open" will save them from that fate.
Nice article but almost every example you mention has been trialled or tested somewhere on the planet but so far with little success.
Nigel,
Agreed except I do not believe the operators will become bit pipes. They have significant functionality in their network/devices that is hard to replicate (presence for device and apps, messaging access, location (even with GPS, payment options, etc). I see the operators opening APIs to these functions to developers and then charging accordingly. Not unlike an open IMS.
And yes, things take time. Location has been around for years but has only found its place in the last 18 months or so. Timing is everything...
Iain.
P.s. Are you the same Nigel Deighton who used to work at Gartner? If so, we have met.
Nice article but you should probably know how hard it is to actually develop anything for a mobile device currently???????
If its not the carriers restricting APIs, its the fact that you have to develop to support the multitude of devices, which is ummm... ALOT. in the US, you have to develop using at least 4 languages, J2ME, Brew, Symbian and Windows Mobile.
Thats a little bit of a pain in the A**. Reason is, Carriers... phones support J2ME, most (except verizon's which is where Brew comes in) but also they limit network access completely.
Developing anything for the iPhone is a joke as well....
So if you come up with an idea, it better work, because unless you can code for all languages, you will be paying hefty porting fees to make apps actually work.
So unfortunatly while there is alot of creative minds out there, the ball is in the Carriers court .
Once they OPEN their damn networks to developers, we won't see much innovation.
Hey the future is already here. Loop Mobile has introduced moko.mobi to the world. They have the apts and they have user-generated content. So what is the big deal? :) :) :) Bill Badman



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