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Digisocial Vice President Marco Mereu spoke to FierceDeveloper contributor Jason Ankeny about improving the social sharing experience, the value of voice and the importance of standing out from the pack.
In this whitepaper published by Heavy Reading and sponsored by IBM, discover how communications service providers (CSPs) can correlate customer loyalty indicators like Net Promoter Scores (NPS) with network and service quality metrics to help drive better business and operational performance. Download this whitepaper today.