Telstra Global has taken another step forward in its U.S. service expansion with plans to add its cloud-based communications platform, Whispir Conversation, to its business offering this month.
European regulation and competition have already made voice and text roaming affordable and widely used. One way or another, within the next few years, mobile data roaming will also become the norm for the majority travelling to most frequently-visited nations.
T-Mobile US CEO John Legere fired back at the Federal Trade Commission, accusing the agency of "sensationalizing" a lawsuit it filed against the carrier for allegedly charging customers hundreds of millions of dollars for purported "premium" SMS subscriptions that, in many cases, customers never authorized.
The Federal Trade Commission is alleging that T-Mobile US made "hundreds of millions of dollars" by knowingly charging customers for purported "premium" SMS subscriptions that, in many cases, were "bogus charges" customers never authorized. T-Mobile said the complaint is "unfounded and without merit."
T-Mobile US launched a new program to proactively reach out to customers who were billed for premium SMS messages they received from third-party services to give them the opportunity to request a refund for any unauthorized charges.
There's so much talk about the rise of voice and messaging-based apps--including WhatsApp, WeChat, Tango and others--that indie developers are probably starting to feel like they can't get a word in edgewise. Facebook's mammoth takeover of WhatsApp may have represented a high point in the market for voice and messaging apps, but it's hardly the end of the story.
Encouraging the take-up of social networking, messaging and gaming apps is one thing, but some app providers are involved in "growth hacking"--achieved through mass SMS app promotion invitations sent on behalf of users who install the apps. Mobile security firm AdaptiveMobile recently took a closer look at this trend and how different strategies are playing out.
Vodafone launched its M-Pesa mobile payment system in Romania on Monday, marking the first time the successful service has been available in Europe.
UK authorities are teaming with the GSM Association (GSMA) and the country's mobile operators to tackle spam text messages through a real-time reporting service.
Keith Mallinson There is a lot to play for and at stake in mobile communications. It is among the very largest industries with operator revenues of $1.16 trillion (€812.4 billion)...